General Questions
Find answers to common questions about general questions.
What areas do you serve?
We serve the entire Phoenix metropolitan area including Scottsdale, Paradise Valley, Phoenix, Fountain Hills, Carefree, Cave Creek, Mesa, Tempe, Chandler, Gilbert, and surrounding communities. Our technicians are familiar with all these areas and can typically provide same-day service.
Are you an authorized service provider?
We are an independent appliance repair service, not a factory-authorized dealer or affiliated with any manufacturer. Our technicians have extensive experience with luxury appliance brands and use quality OEM and equivalent parts. Many customers prefer independent service for its competitive pricing and personalized attention.
How long have you been in business?
We have been serving the Phoenix metro area for over 15 years, specializing in luxury and high-end appliance repair. Our technicians have decades of combined experience working on Sub-Zero, Wolf, Thermador, Miele, and other premium brands.
Are your technicians experienced with luxury appliances?
Yes, our technicians specialize in high-end and luxury appliance brands. They receive ongoing training on the latest models and repair techniques for Sub-Zero, Wolf, Thermador, Miele, Gaggenau, Viking, and other premium manufacturers.
Do you offer warranties on repairs?
Yes, we provide a 90-day warranty on labor for all repairs. Parts warranties vary depending on the manufacturer and specific component, but most OEM parts carry their own manufacturer warranty.
Didn't Find Your Answer?
Our team is happy to answer any questions you have about your appliance or our services. Give us a call or schedule a service appointment.
Need Professional Help?
Our experienced technicians are ready to diagnose and repair your luxury appliances.
(623) 240-9330