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Dishwasher Troubleshooting

Dishwasher Not Cleaning Properly

When dishes come out dirty, several factors could be responsible. Learn how to diagnose and fix the problem.

Common Symptoms

You may be experiencing one or more of these issues:

  • Food residue remaining on dishes
  • Film on glasses
  • Spots on silverware
  • Dishes not fully wet after cycle
  • Detergent residue on dishes
  • Some dishes clean, others dirty

Possible Causes

Clogged Spray Arms

common

Holes in spray arms are blocked, preventing water from reaching dishes.

How to check: Remove spray arms and check for clogged holes.

Dirty Filter

common

A clogged filter reduces water circulation.

How to check: Remove and inspect the filter at the bottom of the dishwasher.

Low Water Temperature

common

Water isn't hot enough to clean effectively (should be 120°F minimum).

How to check: Run hot water at kitchen sink before starting dishwasher.

Improper Loading

common

Dishes blocking spray arm rotation or other dishes.

How to check: Ensure dishes don't block spray arm movement and water can reach all items.

Hard Water Buildup

common

Phoenix hard water leaves mineral deposits that reduce cleaning.

How to check: White film on dishes and interior indicates hard water issues.

Detergent Issues

moderate

Wrong type, too much, or too little detergent.

How to check: Try a different detergent or adjust the amount.

Wash Motor Problems

rare

The pump that circulates water during wash cycle is weak or failing.

How to check: Listen during wash cycle - should hear consistent water movement.

DIY Troubleshooting Steps

Always unplug electrical appliances or turn off gas before troubleshooting. Safety first!
  1. 1

    Clean the Filter

    Remove and clean the filter thoroughly under running water. Scrub with a soft brush if needed.

  2. 2

    Clean Spray Arms

    Remove spray arms and use a toothpick to clear each hole. Rinse thoroughly.

  3. 3

    Run Hot Water First

    Run the kitchen sink hot water until it's hot before starting the dishwasher.

  4. 4

    Check Loading

    Ensure spray arms can spin freely and water can reach all dishes. Don't overload.

  5. 5

    Use Rinse Aid

    Fill the rinse aid dispenser. Essential in Phoenix for hard water.

  6. 6

    Run Cleaning Cycle

    Run an empty cycle with a dishwasher cleaner to remove buildup.

When to Call a Professional

Contact a repair service if you experience any of these situations:

  • Problem persists after trying all DIY steps
  • Spray arms don't spin during cycle
  • Water doesn't seem to fill properly
  • You hear unusual sounds during wash
  • Detergent dispenser doesn't open

Ready to schedule professional repair?

Prevention Tips

  • Clean filter weekly
  • Clean spray arms monthly
  • Use rinse aid always (essential in Phoenix)
  • Run hot water before starting
  • Monthly cleaning cycle
  • Load properly - check manual for best practices

Can't Fix It Yourself?

Our experienced technicians are ready to help. Same-day service available for most repairs.

(623) 240-9330