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Dishwasher Troubleshooting

Dishwasher Not Draining

Standing water in your dishwasher after a cycle indicates a drainage problem that needs attention.

Common Symptoms

You may be experiencing one or more of these issues:

  • Water standing in bottom after cycle
  • Dishes not clean
  • Bad smell from dishwasher
  • Gurgling sounds during drain
  • Error code displayed
  • Water backing up into sink

Possible Causes

Clogged Filter

common

Food particles have clogged the dishwasher filter.

How to check: Remove and inspect the filter at the bottom of the dishwasher.

Blocked Drain Hose

common

The hose that drains water from the dishwasher is kinked or clogged.

How to check: Check under sink for kinks in the drain hose.

Garbage Disposal Blockage

common

If connected to a disposal, a blockage there affects drainage.

How to check: Run the garbage disposal to clear any blockage.

Air Gap Clog

moderate

The air gap (if installed) is clogged with debris.

How to check: Remove air gap cap and check for blockage.

Drain Pump Failure

moderate

The pump that expels water has failed.

How to check: If you don't hear the pump running during drain cycle, it may have failed.

Knockout Plug Not Removed

moderate

New garbage disposal installations often leave the knockout plug in place.

How to check: If dishwasher never drained properly after disposal installation, this may be the cause.

DIY Troubleshooting Steps

Always unplug electrical appliances or turn off gas before troubleshooting. Safety first!
  1. 1

    Clean the Filter

    Remove the bottom rack. Locate and remove the filter (usually twists or lifts out). Clean thoroughly under running water.

  2. 2

    Check Garbage Disposal

    If connected to disposal, run it with water to clear any blockage.

    Never put hand in disposal.
  3. 3

    Inspect Drain Hose

    Check under sink for kinks or obvious blockage in the drain hose.

  4. 4

    Clean Air Gap

    If you have an air gap on the counter, remove the cap and clean out any debris.

  5. 5

    Run Disposal Side of Sink

    Run water down the disposal side while it's running to ensure clear drainage.

  6. 6

    Run a Rinse Cycle

    After cleaning, run a short rinse cycle to test drainage.

When to Call a Professional

Contact a repair service if you experience any of these situations:

  • Drainage doesn't improve after cleaning filter
  • You can't locate or access the blockage
  • Pump doesn't run during drain cycle
  • Error codes persist
  • Water is backing up into sink
  • You smell burning or hear grinding from pump

Ready to schedule professional repair?

Prevention Tips

  • Clean filter weekly with heavy use
  • Scrape dishes before loading (no need to rinse)
  • Run garbage disposal before starting dishwasher
  • Use quality detergent
  • Monthly cleaning cycle with dishwasher cleaner

Can't Fix It Yourself?

Our experienced technicians are ready to help. Same-day service available for most repairs.

(623) 240-9330